We are looking for energetic new team members to help us create our special magic
Mamuśka! has been introducing Londoners to Polish food, drink and music for over 10 years. Now we are in #Southbank #Waterloo and getting busier than ever! We are looking for energetic new team members to help us create our special magic!
Position Title:
General Manager
Mamuśka! Polish Kitchen and Bar is a brand that has become synonymous with Polish food and drink here in the UK. Owned and operated by Mamuska Restaurants Limited, the brand is loved by thousands and is poised to explode across London, the UK, and Europe. Our flagship in Southbank Waterloo now requires an experienced, enthusiastic, and personally ambitious professional who can run the business while our Founder and Managing Director focuses on expansion. The GM will take charge of the location team heading up not only the core food and beverage offering, but also relaunching our Corporate Events, Office and Home Delivery service, a new Frozen Delivery service, and Merchandising. The senior management team comprises a Head Chef, Restaurant Manager, Bar and Events Manager, and Sales and Marketing Manager. These positions will report to the General Manager while the Financial Controller continues to report to the Managing Director.
By embracing full P&L and operational responsibility for the site, the new General Manager will be rewarded with profit sharing and/or an employee equity plan, making this an exceptional opportunity for a devoted, career-orientated, and brand-focused operator with a proven track record in the sector.
The business benefits from an extremely skilled core operational team of servers and chefs however the business requires a full overhaul of our policies, procedures, and documentation across the business, especially in the area of training and operational consistency.
While the MD will remain a chief public-facing cheerleader of the business, the new General Manager will also need to be a ‘true believer’ and champion of Polish food, drink and culture. The right candidate will be able to demonstrate by example the values of the brand on a daily business: a fun-filled professionalism that gets the job done for our guests every time, within a hospitality sub-sector uniquely suited to our personal approach.
Mamuska Restaurants Limited has zero tolerance for racism, sexism, discrimination on the basis of sexual or gender orientation and is a brand that celebrates liberal democratic values and mutual respect. We have a sense of humour that is inclusive, occasionally self-deprecating and never hurtful.
We are looking forward to hearing from seasoned professionals who share these values and are ready to profit personally from the growth they achieve for their next restaurant employer.
- Earnings in excess of £65,000 (inclusive of service charge)
- Full pension and free staff meals
- Future profit sharing and/or equity opportunity (in addition to OTE package outlined above)
- 5 years relevant hospitality management experience
- English at an advanced level, Polish language abilities are a big plus
- Immediate start but we will wait for the right candidate
Salary:
Benefits:
Position Title:
Chef
Polish food is getting very popular in London and Mamuśka! is proud to leading the charge! With more customers coming through our doors, we need another fast chef to produce and serve up our amazing food! If you know Polish food and are a hard-working professional chef, we can offer very good pay, excellent work-life balance and a super team that makes coming to work a joy. Apply today and see you soon!
- Experience Required
- Languages: English (Beginner Level)
- Employment: Full-time
- Schedule: 2 days off a week
- Starting time: Immediate
Salary:
£15 incl service charge during training / £17 hourly incl service charge upon graduation
Benefits:
Fee staff meals, Uniform, Pension and Holiday Pay
Position Title:
Sous Chef with progression to Site Head Chef
Mamuśka! Polish Kitchen and Bar is the most-loved Polish restaurant and bar in London. We are getting more popular and busier all the time at our 250 seat flagship location in Southbank Waterloo.
Our Head Chef has helped grow the business over the past 14 years and is ready to open new locations, so this is an amazing opportunity to develop your skills and get ready to run a kitchen of your own, either here in Southbank Waterloo or one of the new locations we are poised to open.
This is a hands-on role. We’ve seen chefs who use the sous-chef title to lean against a fridge while providing no direction or support, and we are definitely not interested in that.
We are looking for a professional chef who can manage a team and who can lead them from the front, producing amazing Polish food in large quantities with our Head of Production one day and who is equally comfortable being amazingly fast on the line, serving up a meal every 30 seconds when working on one of our busier shifts.
If you can already do both and you are not afraid of hard work and responsibility, we want to see you in action!
Our new Sous Chef will need to know Polish cuisine very well and speak a good level of English so that you can deal with suppliers and colleagues from across London’s various linguistic communities. In addition, we are looking for a person:
- whose main focus is on food safety, and kitchen cleanliness, authenticity and quality,
- who pays keen attention to health and safety,
- who can deliver on portion control methods,
- who is organised and can schedule orders and food production,
- who has outstanding speed, especially on the line,
- who will be diplomatic and ethical while executing strong person-management.
The design of our restaurant is amazing and the whole experience is brilliant for customers and staff alike. To become a part of the team please send your CV with your mobile number via the link below.
We will be back in contact to set up an interview with our Head Chef.
Salary:
Benefits:
pension, holiday, free duty meals, off-duty discounts and more!
Position Title:
Head Kitchen Porter
The new massive flagship site of Mamuśka! is gaining lots of attention and we are still growing rapidly. The kitchen team is almost complete, with one notable exception; A GREAT Head Kitchen Porter! We need a strong, experienced and skilled Head KP to keep our kitchen and store room areas clean and organised. This role is very hands-on in terms of the duties involved, but importantly, it reports directly to the Head Chef and involves supervising the other Kitchen Porters. So if you like rolling up your sleeves, but equally you are not afraid to tell others how to get the job done faster and better, this job is for you!
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- Experience: Required
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- Languages: English (Intermediate)
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- Employment: Full-time
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- Schedule: 4 to 5 shifts a week, 40 hours minimum, 2 days off in a row
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- Starting time: Immediate
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Salary:
£14-£15 per hour
Benefits:
Position Title:
Head Bartender
We have always been known for our great line of Polish craft and commercial beers and vodkas, but we have raised our game even further over the past few months and now have a fantastic cocktail range and wine list to sit alongside the vodka boards and beer buckets.
Mamuśka! Polish Kitchen and Bar in Southbank Waterloo is a 6000 square foot venue with an open mezzanine (The Platform) as bar and event space overlooking the Old Arch dining hall. The site is amazing – fitted out in steel and natural wood and surrounded in structural concrete and in addition to restaurant service we host fantastic corporate and private events.
The only thing our bar is missing is a great leader! The team at Mamuśka! is cross-trained into floor service and dispense bartending (including cocktails) and we are looking for a professional Head Bartender to establish ordering processes, organise and train the team and be accountable for the wet side of the business, including inventory,
With expansion plans ready, all we need to launch them is a Management Team willing to be accountable for their area of the business and deliver on it.
The package is great, the team is fun, the customers appreciate what we do and the shareholders believe in sharing the rewards of a great business. Here is what we need from you.
- At least one year experience managing a bar operation, including stock, training, personnel management and P&L
- Intermediate English as a Minimum
- Full-time availability
- Immediate availability (negotiable for the right candidate)
Salary:
£17 per hour including service charge
Benefits:
share of cash tips, holiday, pension, free duty meals & staff discounts
Position Title:
Bartender
Mamuśka! Polish Kitchen and Bar is a 6000 square foot venue with an open mezzanine (The Platform) as bar and event space overlooking the Old Arch dining hall. The site is fitted out in steel and natural wood and surrounded in structural concrete. The only thing cooler is the bar we built to fit into this amazing space. All hand crafted, industrial steel and caging and LED up lighters, this is the perfect stage for a fantastic people-orientated bartender. The team at Mamuśka! is cross-trained into floor service and dispense bartending (including cocktails) and we are looking for a dedicated bartender to switch between The Platform and the Dispense Bar downstairs. The pay is great, the team is fun and the customers like their vodka and beer! Apply to join this fantastic young team today!
- Experience: Required
- Languages: English (Intermediate)
- Employment: Full-time
- Schedule: 2 days off in a row weekly
- Start Date: August 15
Salary:
£15 – £16 per hour incl service charge
Benefits:
cash tips, holiday, pension, free duty meals & staff discounts
Position Title:
Bartender and Waiter/Waitress
Welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts or drinks.
- Experience: Not required
- Languages: English (Intermediate)
- Polish (Beginner)
- Employment: Full-time
- Schedule: Various shifts throughout the day
- Starting time: Immediate
Salary:
£10-£12 per hour
Benefits:
incl sv chg. Plus cash tips, holiday, pension, staff meals & discounts
Position Title:
Restaurant Shift Leader
Everybody says this, but we TRULY have an amazing team at Mamuśka! They work tremendously hard, are proud of what they do and have a great time doing it! We are looking for someone professional, dedicated and committed to our mission to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere. Your job as Restaurant Shift Supervisor is to lead the team on the floor and organise them to achieve an efficient and smooth operation on busy shifts and at slower times when we need to get all those jobs done to get ready for the crowds! We are getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. See you soon!
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- Experience: Required
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- Languages: English (Intermediate)
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- Employment: Full-time
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- Schedule: Various shifts to support a good work/life balance
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- Starting time: Immediate
Salary:
£15-£16 per hour
Benefits:
incl. service charge, plus free meals, staff discounts off duty, holiday pay and pension
Position Title:
Assistant Restaurant Manager
Mamuska Restaurants Limited stepped up to the big leagues when we moved from Elephant & Castle to Southbank, Waterloo in 2019 … just before lockdown! Our Team did an AMAZING job pulling together through those tough times and after 5 difficult years we are continuing to grow and ready to expand again! Our site at Leake Street Arches in the heart of SE1 is an amazing industrial factory producing amazing food, drink and great customer experiences. With a site this big and this dynamic, and with so many different markets into which we are excited to expand, our Restaurant Manager needs a strong right hand who can pitch in, help develop the team, take initiative and lead their own projects. This is a £1.5 million per year site looking to become a £2 million business by the end of next year, so STRAP IN and come ready to rock!
- £30,000 plus service charge
- Full time
- 3 years hospitality experience required
- English at Intermediate level, Polish language abilities are a plus
- Immediate start
Salary:
Benefits:
incl. service charge, plus free meals, staff discounts off duty, holiday pay and pension
Position Title:
Service Stars (Waitress / Waiter)
Are you ready to embrace old-school hospitality where we hustle, smile and bend over backwards to give an amazing brand experience?
Our massive open-air mezzanine, The Platform, is designed to work as a bar, private party space and over-flow for tour groups, but with massive steel beams and concrete overhead, it feels like we have transformed a shipyard! The main 130-seat Old Arch dining area downstairs in the Victorian-era railway is overlooked by the Gantry Walk on The Bunker, a steel-clad structure at the far end of the restaurant so that our special patrons can enjoy a birds-eye view of all the action.
So the venue is pretty spectacular! But management knows it is our FOH Service Team who set the tone of fun professionalism, casual efficiency and wacky dependability that keep customers returning (and the service charge flowing in into the pockets of the team).
We are looking for people who are truly excited about Polish food, drink and culture and are ready to teach and share that love with new and returning customers alike. Wall flowers and people who don’t like speaking to people are very welcome as guests, but need not apply to work here!
It is hard work to make casual dining look this cool and relaxed. But if hard work and cool environments stimulate you, this is a brilliant place to earn cash to put yourself though school, to start a career in hospitality or to advance quickly into a management position in exchange for your input, ideas and leadership.
Service Stars take turns handling everything in the front of house:
- Greeting and Helping Customers
- Guiding guests through the menu and SELLING (not just taking orders)
- Pouring Drinks and Keeping the bar stocked
- Clearing tables and keeping the restaurant clean
- Working with the kitchen to get the orders out
- Co-ordinating the Delivery Service
- Choosing the music and video entertainment
- Posting to Social Media … and so much more!
There are loads of great benefits of working at Mamuśka! but the biggest one is our amazing upbeat and hard-working team.
We look forward to hearing from lovers of all things Polish to come join us!
Salary:
£15.50/ hr incl service charge
Benefits:
pension, free duty meals, staff discounts, holiday, uniform and more
Position Title:
Delivery Driver
£12- £15 per hour, including service charge. Keep your tips and enjoy pension, free staff meals and staff discounts.
If you like to be out and about most of the time, this is for you!
We are looking for a reliable electric bike driver to deliver our delicious and popular hot food and cold beer in and around SE1 and beyond.
Our new driver must be willing to do other jobs, such as cleaning and clearing tables, between deliveries.
We are looking for someone who wants to be fully integrated into our business as a true member of our team.
Salary:
Benefits:
including service charge, plus pension, free staff meals and staff discounts and other benefits
Position Title:
Restaurant Handyman
Part-time: Monday through Friday, 08:00 – 12:00, plus emergency call-outs and rare night work
Our popular and very busy restaurant gets a pretty good working over, so we are looking for a multi-skilled tradesman who loves variety! The work ranges from light electrical, carpentry, plumbing repairs, metal work including light welding and even decorating jobs.
This part-time gig will keep you busy all year round! The work needs to be done mostly in the mornings before 12:00, so it fits very well with lots of other part-time gigs. The staff meals are GREAT! Contact us today so we can get started!
- Candidate does not need own tools
- Candidate will be required to provide proof of address
- Only those with permission to work in the UK should apply
Salary:
Benefits:
including service charge, free staff meal, pension and holiday
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